HOME ABOUT US BLOGS CONTACT US Ecommerce Development Services UI UX Design Web Development Location
Skip to main content

Enterprise Shopify & eCommerce Solutions

Contact Us
CRM Development

A CRM that fits how you work.

Off-the-shelf CRMs force your team into someone else’s process. We build custom CRMs around your sales pipeline, your workflows and your reporting, with the integrations and automation that save hours every week.

50+Projects delivered
HoursSaved every week through automation
FullyTailored to your process
OngoingSupport & maintenance
Why it matters

Your process is your advantage. Your CRM should reflect it.

Generic CRMs come with fields you don’t need, missing fields you do, and per-seat pricing that punishes growth. A custom CRM mirrors exactly how your team sells, supports and operates, and it costs nothing extra as you add users.

  • ✓ Pipelines, stages and fields designed around your actual sales process
  • ✓ Automation for follow-ups, assignments, reminders and reporting
  • ✓ Integrations with your website, email, accounting and marketing tools
  • ✓ Role-based access so teams see exactly what they need
  • ✓ No per-user fees: your CRM scales with your team for free

Or we fix your existing CRM

Already on Salesforce, HubSpot or another platform? We customise, integrate and automate it properly: custom objects, workflows, API integrations and dashboards that make the tool finally work for you.

Whether it’s a from-scratch build or making your current stack sing, you get one team accountable for the outcome. Learn more about 3BTech.

What’s included

Everything your team needs in one place.

🔄

Sales Pipelines

Visual pipelines with your stages, probabilities and drag-and-drop deal management.

⚡

Workflow Automation

Follow-up sequences, task creation, lead assignment and notifications on autopilot.

🔗

Integrations

Website forms, email, calendars, accounting, marketing tools and telephony, all connected.

📊

Reports & Dashboards

Pipeline health, rep performance, forecasts and custom KPIs at a glance.

👥

Roles & Permissions

Granular access control: sales, support and management each see their world.

📱

Mobile Access

Full CRM power on phones and tablets for teams on the move.

Our process

From messy spreadsheets to smooth operations.

/ 01

Map

We document how your team actually works today, and where it breaks.

/ 02

Design

Wireframes of pipelines, records and dashboards for your feedback.

/ 03

Build

Development in sprints with your team testing real workflows early.

/ 04

Adopt

Data migration, training and hypercare until the team can’t live without it.

Why 3BTech

CRMs people actually use.

/ 01

Adoption-first design

The best CRM is the one your team opens daily. We design for simplicity and speed.

/ 02

Integration experts

Your CRM becomes the hub: website, email, ads, accounting and support tools connected.

/ 03

Data migration handled

We clean, map and import your existing data so day one starts complete.

/ 04

Built to evolve

Your process will change. Your CRM adapts with it, without expensive rebuilds.

FAQs

CRM questions, answered.

Off-the-shelf CRMs are powerful but generic, with per-seat pricing that grows forever. Custom makes sense when your process is distinctive, when licence costs are painful, or when you need deep integration with your own systems. We’ll tell you honestly which route fits.

Timelines are agreed upfront with clear milestones, based on complexity, integrations and data migration. You get a fixed timeline and see working software early.

Yes. We clean, deduplicate, map and import your contacts, deals and history, so nothing is lost in the move.

Adoption is designed in, not hoped for. We involve your team in the design, keep workflows simple, and provide training plus hypercare after launch.

That’s the point. Add users for free, extend pipelines, plug in new tools. The architecture is built for change, not frozen at launch.

Stop fighting your CRM.

Book a free consultation. We’ll map your process and show you what a CRM built around it looks like.

Need Help?
Support Operator
×
We're here for you.

Email hello@hamzataj.com

Schedule a Meeting